Lead Club ("the Service") is operated by The Language Club Limited ("we", "us", "our"), a company registered in England and Wales (Company No. 08824303), with its registered office at 27 Old Gloucester Street, London, WC1N 3AX. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

1.1 Information You Provide

Account information: your name, email address, and password when you register.
Subscription information: your selected plan (Free, Pro, or Team) and billing details processed securely by our payment provider.
Search queries: the buzz phrases and search terms you enter to discover leads.
Lead data: notes, status updates, and contact information you add to saved leads.
Communication: any emails or messages you send to us.

1.2 Information Collected Automatically

Usage data: pages visited, features used, time on site, and referral source.
Technical data: IP address, browser type, device information, and operating system.
Cookies: authentication tokens, preference cookies, and analytics cookies (see Section 7).

1.3 Publicly Available Web Data

Our service scans publicly available web sources (including Reddit, X/Twitter, LinkedIn, Hacker News, news sites, and blogs) to identify buying signals and sales leads. We process and summarise this publicly available information to provide lead intelligence. We do not scrape private or password-protected content.

2. How We Use Your Information

To provide and operate the Lead Club service, including lead discovery, scoring, and daily digest emails.
To authenticate your account and manage your subscription.
To send you the daily lead digest email and service-related notifications.
To analyse and improve our services, including AI model quality and lead relevance.
To provide customer support and respond to your enquiries.
To detect, prevent, and address fraud, abuse, and security issues.
To comply with our legal obligations.

3. Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

Contract (Art. 6(1)(b)): to provide the service you signed up for.
Consent (Art. 6(1)(a)): for analytics cookies and marketing communications. You can withdraw consent at any time.
Legitimate interests (Art. 6(1)(f)): for service improvement, security, and fraud prevention.
Legal obligation (Art. 6(1)(c)): to comply with applicable laws and regulations.

4. Data Sharing

We do not sell your personal data. We may share data with the following categories of processors:

Cloud infrastructure providers that host our application and database.
Payment processors that handle subscription billing — we never store your full card details.
AI service providers that power lead generation and scoring.
Email delivery providers that send the daily digest and transactional emails.
Analytics providers that help us understand product usage.

We may also disclose data if required by law, court order, or to protect our legal rights.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are legally required to retain it longer. Lead data and search history are retained for the duration of your subscription and deleted within 90 days of account closure.

6. International Data Transfers

Some of our processors may be located outside the UK/EEA. Where this is the case, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement, to protect your data to UK GDPR standards.

7. Cookies

We use the following categories of cookies:

Essential cookies: required for authentication and core functionality — cannot be disabled.
Preference cookies: remember your settings (e.g. theme, region).
Analytics cookies: help us understand how the service is used — opt-in only.

You can manage cookie preferences through your browser settings at any time.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of access — request a copy of your personal data.
Right to rectification — correct inaccurate or incomplete data.
Right to erasure — request deletion of your data ("right to be forgotten").
Right to restrict processing — limit how we use your data.
Right to data portability — receive your data in a machine-readable format.
Right to object — object to processing based on legitimate interests.
Right to withdraw consent — at any time, where processing is based on consent.

To exercise any of these rights, email us at info@thelanguage-club.com. We will respond within 30 days.

9. Data Security

We implement industry-standard technical and organisational measures to protect your data, including encrypted data transmission (TLS), secure password hashing, access controls, and regular security reviews. Our processes are aligned with ISO 17100:2015 quality standards and we operate under NDA confidentiality on every project. All data processing is GDPR-compliant.

10. Children's Privacy

Lead Club is a B2B service and is not intended for individuals under 18. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by email or through the Service. The "Last updated" date at the top of this page indicates when the policy was last revised.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at info@thelanguage-club.com or write to:

The Language Club Limited
27 Old Gloucester Street
London, WC1N 3AX
United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.